Return and Exchanges
Please contact us at firstname.lastname@example.org within 14 working days from the order dispatched date to request for an exchange or inform us on returns. All items must be returned in its original condition (unwashed, unworn and unaltered, with its tag intact).
We apologise if we have sent you a defective or incorrect item. Exchanges are allowed only if you have received a defective item or an incorrectly sent item. We do not provide size or colour exchanges.
Kindly note that a clothing item is only considered a defective piece if the measurements of the item received differ from the measurement information given by 1”.
We will require you to mail back the item using registered mail. Postage charges will be reimbursed once we received the defective or incorrect item. Please note that there is strictly no cash refund unless the exact item is out of stock.
If you have purchased an incorrect size, you are allowed to return your item and we will issue you a credit note upon receipt of your item. The credit is strictly non-refundable. All additional shipping fees for returns will be borne by the customer as all measurements have been provided.
Customers are recommended to mail the item using a mode of delivery that allows tracking. The Little Affair will not be liable for loss mails via normal mail and will not proceed with the return if the parcel does not reach us.